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Welcome to the Lily Garden helpdesk forum! To ensure a positive and productive experience for everyone, please follow these guidelines when participating in the forum.

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Welcome to the Lily Garden helpdesk forum! To ensure a positive and productive experience for everyone, please follow these guidelines when participating in the forum.

- Always be polite and respectful towards other members and staff. 

- Avoid using offensive language, personal attacks, or any form of discrimination. 

- Constructive feedback and questions are encouraged, but maintain a friendly tone.

- Post your questions or comments in the relevant forum categories. 

- Avoid spamming or posting unrelated content. 

- Before creating a new thread, use the search function to see if your query has already been addressed.

- When asking for help, provide as m- Clear and detailed posts help us assist you more efficiently.  uch relevant information as possible (e.g., product name, issue description, order number).  

- Clear and detailed posts help us assist you more efficiently.  

- Include screenshots or photos if they help explain your issue better.

- Do not share sensitive personal information such as passwords or payment details in the forum. 

- For private or account-specific issues, please contact our support team directly via email ([email protected]) or phone (+852-61011539).  

- Respect the privacy of other members and do not share their personal information.