Welcome!
Welcome to the Lily Garden helpdesk forum! To ensure a positive and productive experience for everyone, please follow these guidelines when participating in the forum.
- Always be polite and respectful towards other members and staff.
- Avoid using offensive language, personal attacks, or any form of discrimination.
- Constructive feedback and questions are encouraged, but maintain a friendly tone.
- Post your questions or comments in the relevant forum categories.
- Avoid spamming or posting unrelated content.
- Before creating a new thread, use the search function to see if your query has already been addressed.
- When asking for help, provide as m- Clear and detailed posts help us assist you more efficiently. uch relevant information as possible (e.g., product name, issue description, order number).
- Clear and detailed posts help us assist you more efficiently.
- Include screenshots or photos if they help explain your issue better.
- Do not share sensitive personal information such as passwords or payment details in the forum.
- For private or account-specific issues, please contact our support team directly via email ([email protected]) or phone (+852-61011539).
- Respect the privacy of other members and do not share their personal information.